Technical Support

Email Support

If you run into any issues using OmniBallot, please send an email to support@democracylive.com including any information about your web browser, operating system, and any steps to reproduce the issue. A technical support representative will respond to promptly.

Reporting Bugs

Democracy Live considers keeping the voting process secure and confidential as our highest priority. We work with industry leading experts in information security in both public and private sector to maintain the privacy and integrity of our customers data as well as that of their voters.

We encourage security professionals and developers of all skill levels to help us in keeping our OmniBallot platform secure for all voters. If you believe you’ve discovered a bug or vulnerability while receiving your ballot through OmniBallot, we ask you contact us immediately.

Submitting Bug or Vulnerability Reports

Bug reports can be sent to security@democracylive.com. Please see our Disclosure Policy for additional information.