The team and I want to extend our most sincere appreciation and gratitude of you and your team. Your OmniBallot solution is pure perfection. We are so pleased with the voter experience and election administrator build ease. The level of customer service Democracy Live provides is exceptional. Thank you for your partnership, we should have joined the Democracy Live family a lot earlier.
I wanted to share that I was fortunate and very pleased to be able to take advantage of the new Massachusetts accessible absentee ballot process. It was through Omni Ballot with Democracy Live and it was so totally seamless. It was easy to do, all races appeared on the same page and had check boxes to check or uncheck for my preferences. I was provided a link to the voting platform, I answered a couple questions including which city I vote in, and then I was prompted to put in my PIN number. After that, it took me straight to the ballot for selecting my choices. At the end, it allowed me to review my choices, and then there was a submission button. It also indicated that my submission was successful. My electronic ballot went to my local city election official.
It couldn’t have been easier, and probably took no more than ten minutes. It was terrific! I am very proud of the work we have done in Massachusetts to make this a reality!